Please read these terms and conditions carefully as purchasing from our website means you agree to them.
You can purchase the following items from us online: race entry, merchandise and tickets (hospitality and grandstand). Soon after an order is placed, you will receive a email confirmation for the transaction amount. We only accept payments in pound sterling.
You can pay by Visa, Visa Electron, MasterCard, Maestro, Solo or American Express. All transactions are processed using a secure server. The prices displayed on our website are in British pounds.
We aim to deliver (products) within the UK in around five working days. We will not be held liable for any loss caused to you by late delivery. Please contact us as soon as possible if your item doesn't arrive when expected, and we will investigate and respond within 24 hours.
In accordance with EU Regulations you have the right to cancel your purchase within seven days of payment, or seven days of receipt of the product(s) (whichever is the longer). If you do cancel your order you must return the product(s) to the following address - Face Partnership, 2nd Floor, 101-102 Turnmill Street, London, EC1M 5QP. On receipt of the returned product(s) the product(s) price will be refunded directly into the account used to make the purchase. You will not receive a refund of any postage or administration charges.
We reserve the right not to refund hospitality tickets excpet if the event is cancelled. If the event is cancelled we will provide a full refund of the ticket price (less booking fee). Please allow 28 days for the refund to credit your account. All refunds will be made directly back to the account used for purchase.
All entry fees are non-refundable except in the event of the cancellation of the race or event. The only exception is in the event of non-selection. If a rider is not selected to race they will be given the option to go on the reserve list. If the rider does not wish to accept either of these options or is on the reserve list and doesn't get to race they will be refunded their entry.
Nocturne Series Ltd accepts no liability for damage or theft of competitors bike or possessions. Competitors enter the race at their own risk and Nocturne Series Ltd accepts no liability for accident or injury.
The Participant acknowledges and accepts that circumstances concerning an Event may change from time to time for reasons out of the Nocturne's reasonable control or otherwise, without Nocturne incurring any liability and without any rights to Withdrawal being accrued by the Participant. By way of example, and for illustration purposes only, race timings, may arise/change but such changes/issues will not allow the Participant to withdraw and nor will the Event Organiser be deemed liable except as otherwise set out herein.
Nocturne reserves the right to change the date of the Event. The Participant acknowledges that participant places are limited and payment of the Fee and reservation of the place has an affect on logistics and the subscription for the Event.
Nocturne reserves the right to amend the Event format in their sole discretion or cancel the Event due to circumstances beyond its reasonable control. In the event of the Event being cancelled it shall provide the Participant with a full refund with no further liability whatsoever arising from such cancellation, if the Event is changed to another format the Participant will not be entitled to any refund and there shall be no further liability whatsoever arising from such change of format.
These terms and conditions are governed by the laws of England and Wales, but do not affect your statutory rights. If you have any queries contact Face Partnership on 0207 490 3000.